Mover Partner Program Notice

Participation

Partners must provide accurate identity, authority, insurance, interstate service-area, and contact information; honor recorded contact preferences and consent; avoid misleading claims; and comply with applicable law and HGM program rules. Same-state connection requests are excluded from sharing.

Consumer relationship and payments

HGM does not choose, assign, book, arrange, or negotiate transportation and is not a party to the transportation contract. Consumers independently choose and contract with moving companies.

HGM does not collect or route deposits, booking payments, or transportation charges. Those payments remain directly between the consumer and moving company. Participation does not grant control over HGM ratings, review moderation, research notes, or editorial content.

Portal access and audit trail

Approved companies may receive revocable, private portal access. Portal access alone does not authorize HGM to share consumer information.

Each delivery record must identify the consumer request, recipient company, information shared, consent version and timestamp, delivery status, mover response, and any connection fee or billing status. Partners must keep portal access private and promptly notify HGM of suspected unauthorized access.