Current public notice · Updated September 20, 2026
Refund & Cancellation Notice
Current status and support for HGM paid services.
Quote-review services
Customers may request cancellation or billing assistance by emailing billing@haveagoodmove.com. HGM will apply the terms presented and accepted at the time of purchase, together with applicable law.
Timing and mover payments
Approved refunds return to the original payment method subject to processor timing. HGM cannot refund mover deposits or transportation payments because HGM does not collect or process them.
Questions or requests: billing@haveagoodmove.com