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Independent HGM Company Profile

American Van Lines

HGM ResearchedLast reviewed: October 7, 2026

HGM reviewed identified public sources on the date shown. This label is not an endorsement, recommendation, or safety certification.

What reviewers mention

Reviewer accounts praise hardworking crews, careful handling and helpful move coordinators. Other accounts report pickup or delivery delays, difficulty getting updates, increases from the original estimate, and damaged belongings or problems resolving claims. Some customers describe another company handling pickup or delivery, so confirm who will perform your move and what your written price includes.

Positive
  • Hardworking, professional crews
  • Careful packing and handling
  • Helpful move coordinators
Concerns
  • Delays and limited shipment updates
  • Estimate increases and additional charges
  • Damage and claims follow-through
These are reviewers’ accounts, not verified events; the company performing each part of a move may differ.Full HGM research →

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Company Snapshot

Legal name
American Van Lines Inc.
USDOT
614506
MC identifier
MC-294798
Moving role
Interstate household-goods carrier; agents/subcontractors may participate
Federal status
Active; household-goods carrier authority shown October 5, 2026
Federal-record location
Pompano Beach, Florida

Match the legal company and federal identifiers on your paperwork, including any agent or other company performing the move.

Before you book with American Van Lines

Identify each shipment participant.

Ask whether AVL or another company will handle each leg. Request the legal name and USDOT number of the performing carrier, and ask whether storage or truck transfers are planned.

Reconcile the binding estimate.

Reconcile the binding estimate with the complete inventory and packing needs. Ask how added items, materials, disassembly and specialty-item work could change the price before loading begins.

Clarify any timing guarantee.

Confirm pickup and delivery windows separately, including exactly what any paid timing guarantee covers and what happens if it is missed.

Get escalation and claims contacts.

Get the coordinator's escalation contact and the damage-claim process in writing, including responsibility when another company performs the work.

HGM overview

American Van Lines is an interstate household-goods carrier whose terms allow agents and independent subcontractors. Another company may perform pickup or delivery. Its advertised binding or flat-rate pricing must be read with the inventory, included services and written terms.

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Corrections and transparency

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