Independent HGM Company Profile
American Van Lines
HGM reviewed identified public sources on the date shown. This label is not an endorsement, recommendation, or safety certification.
What reviewers mention
Reviewer accounts praise hardworking crews, careful handling and helpful move coordinators. Other accounts report pickup or delivery delays, difficulty getting updates, increases from the original estimate, and damaged belongings or problems resolving claims. Some customers describe another company handling pickup or delivery, so confirm who will perform your move and what your written price includes.
- Hardworking, professional crews
- Careful packing and handling
- Helpful move coordinators
- Delays and limited shipment updates
- Estimate increases and additional charges
- Damage and claims follow-through
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Compare the company name and federal identifiers on your paperwork.
Check the company on my quoteCompany Snapshot
- Legal name
- American Van Lines Inc.
- USDOT
- 614506
- MC identifier
- MC-294798
- Moving role
- Interstate household-goods carrier; agents/subcontractors may participate
- Federal status
- Active; household-goods carrier authority shown October 5, 2026
- Federal-record location
- Pompano Beach, Florida
Match the legal company and federal identifiers on your paperwork, including any agent or other company performing the move.
Before you book with American Van Lines
Identify each shipment participant.
Ask whether AVL or another company will handle each leg. Request the legal name and USDOT number of the performing carrier, and ask whether storage or truck transfers are planned.
Reconcile the binding estimate.
Reconcile the binding estimate with the complete inventory and packing needs. Ask how added items, materials, disassembly and specialty-item work could change the price before loading begins.
Clarify any timing guarantee.
Confirm pickup and delivery windows separately, including exactly what any paid timing guarantee covers and what happens if it is missed.
Get escalation and claims contacts.
Get the coordinator's escalation contact and the damage-claim process in writing, including responsibility when another company performs the work.
HGM overview
American Van Lines is an interstate household-goods carrier whose terms allow agents and independent subcontractors. Another company may perform pickup or delivery. Its advertised binding or flat-rate pricing must be read with the inventory, included services and written terms.
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