Independent HGM Company Profile
New Start Relocation
HGM reviewed identified public sources on the date shown. This label is not an endorsement, recommendation, or safety certification.
What reviewers mention
Feedback includes helpful booking explanations and clear communication, alongside concerns about estimates changing when the assigned carrier assesses the shipment. Some reviewers describe additional pickup or delivery charges and difficulty getting useful updates or support. Refund experiences differ: retained accounts include satisfactory resolutions as well as continued disputes. New Start arranges interstate moves through separate carriers, so confirm who will transport your belongings and how the carrier’s charges relate to your written estimate.
- Helpful booking explanations
- Clear communication in individual accounts
- Satisfactory resolutions reported
- Estimate changes and additional charges
- Updates and support after booking
- Deposit and refund disputes
Have a quote from this company?
Compare the company name and federal identifiers on your paperwork.
Check the company on my quoteCompany Snapshot
- Legal name
- Eagle Moving Group Inc.
- Federal identifiers
- USDOT 3545015 · MC-1185070
- Moving role
- Broker
- Federal record
- Active USDOT; HHG authority displayed as of October 6, 2026. Rechecked October 8.
- Service structure
- Broker arranges transportation through separate carriers
- DBA
- New Start Relocation
New Start’s broker authority does not make it the transporting carrier. Match the assigned carrier’s name and USDOT number to the pickup paperwork.
Before you book with New Start Relocation
Identify the assigned carrier
Get its legal name, USDOT number and contact information, and ask who handles updates after pickup.
Check the inventory together
Ask about a physical or video survey, the shipment-size assumptions, and what happens if the carrier disagrees with the estimate.
Confirm delivery-access charges
Have stairs, long carries, shuttle service and building restrictions addressed in writing.
Clarify cancellation eligibility
Ask which signed document starts the 72-hour window, whether your pickup timing changes eligibility, and how written cancellation and refund processing work.
HGM overview
New Start Relocation is the DBA of Eagle Moving Group Inc. It arranges interstate household-goods transportation through separate carriers. Estimating, deposits and coordination can involve New Start; the assigned carrier is responsible for physically transporting the shipment.
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