Independent HGM Company Profile

U-Pack

HGM ResearchedLast reviewed: October 7, 2026

HGM reviewed identified public sources on the date shown. This label is not an endorsement, recommendation, or safety certification.

What reviewers mention

Reviewer accounts describe an easy way to move without driving a rental truck, with helpful drivers, responsive support and straightforward pricing. Other accounts report pickup or delivery coordination problems, terminal restrictions, or difficulty with trailer equipment and space measurements. Some reviewers report damaged belongings and dissatisfaction with claim outcomes; because customers arrange their own loading, it is important to understand packing responsibilities and the limits of transportation coverage.

Positive

Convenient transportation without driving
Helpful drivers and customer support
Straightforward pricing in favorable accounts

Concerns

Pickup, delivery and terminal coordination
Equipment and usable-space issues
Damage and limited claim recovery

These are reviewers’ accounts, not verified events. Transportation and separately hired loading services have different responsibilities.Full HGM research →

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Company Snapshot

Company identified by U-Pack: ArcBest II, Inc.
USDOT: 2946400
MC / FF identifiers: MC-997363 · FF-17300
Service model: Customer-loaded ReloCubes or trailer space
Federal role / status: Freight forwarder / broker; active in October 5, 2026 SAFER snapshot
Primary transportation provider: ABF Freight, according to U-Pack

Compare the legal company and liability terms on your reservation and Bill of Lading. Confirm the transportation provider and who handles loading.

Before you book with U-Pack

Check access at both addresses.

Confirm that both addresses can accept the chosen equipment. Ask the destination terminal about parking, access, same-day delivery/removal and the fallback if home delivery is not possible.

Separate loading days from transit.

Confirm the loading/unloading days and transit estimate separately. Ask which dates are guaranteed before booking labor or scheduling a closing around them.

Check equipment, capacity and billing.

For a trailer, confirm minimum footage, measurement and price adjustments; inspect the ramp and bulkhead before loading. For ReloCubes, check actual dimensions against your inventory.

Plan loading and transportation protection.

Decide who will pack, load and secure your belongings. Read the carrier-negligence and catastrophic-liability terms, including exclusions and coverage limits, before choosing additional protection.

HGM overview

U-Pack provides customer-loaded moves using ReloCubes or trailer space. Its FAQ identifies ArcBest II, Inc. and ABF Freight as its primary transportation provider. Customers pack, load and unload themselves or arrange separate labor; transportation service does not include a full-service moving crew.

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Corrections and transparency

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