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Independent HGM Company Profile

United Van Lines

HGM ResearchedLast reviewed: October 7, 2026

HGM reviewed identified public sources on the date shown. This label is not an endorsement, recommendation, or safety certification.

What reviewers mention

Reviewer accounts describe professional crews, helpful coordination and careful handling, including positive experiences with identified United agents. Other accounts report late or incomplete deliveries, difficulty getting shipment updates, and damaged or missing belongings. Claims experiences differ: retained feedback includes both disputed decisions and satisfactory settlements. Because different agents can handle booking, transportation and delivery, review the offices assigned to your move as well as the United brand.

Positive
  • Professional moving crews
  • Helpful coordination
  • Careful packing and handling
Concerns
  • Delivery delays or incomplete shipments
  • Shipment updates and follow-through
  • Damage, missing items and claim disputes
These are reviewers’ accounts, not verified events; experiences may concern different agents and shipment participants.Full HGM research →

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Company Snapshot

Legal name
United Van Lines LLC
USDOT
77949
MC / FF identifiers
MC-67234 · FF-9300
Operating structure
National agent network
Federal roles
Carrier / shipper / freight forwarder / broker
Federal review
Active household-goods carrier, broker and freight-forwarder authority displayed in SAFER data dated October 6, 2026.

Identify your booking agent, hauling carrier and destination agent, and one contact responsible for shipment updates.

Before you book with United Van Lines

Identify each participant

Get the names of your booking agent, hauling carrier and destination agent, plus one contact responsible for updates.

Ask about split shipments

Does the delivery window cover every item? What happens if belongings are left behind or placed in storage?

Confirm the written scope

Make sure the estimate includes your complete inventory, packing and unpacking, special-item handling, and any potential shuttle or storage charges.

Plan delivery documentation

Ask how to check the inventory, record damage or missing items, and submit a claim under your selected valuation coverage.

HGM overview

United operates through a national network of independently owned agents. Booking, packing, hauling and destination services can involve different companies. Its federal carrier, broker and freight-forwarder roles do not identify who will perform each part of your particular move; the written agreement and assigned participants do.

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Corrections and transparency

Learn how HGM reviews corrections · Dispute process · Research methodology