Consumer experiences

Share Your Experience

Whether you received a quote, booked a move, or completed a move, your experience may help another consumer know what to look for.

Fields marked * are required. Please share your first-hand experience and leave private contact, financial, and account details out of the text.

Have a copy of your estimate?

Estimates help HGM understand real-world quoting and pricing practices. Uploading is optional. Estimates remain private and do not appear publicly.

Upload Estimate — Optional

Choose a file, check the preview, then submit to upload.

Not sure how to upload?

Save your estimate, then upload it here

Already have a PDF? Open the attachment in your email or the mover’s website and choose Download or Save. There’s no need to convert it again.

  • iPhone or iPad: Open the PDF, tap Share, then Save to Files. For an estimate displayed as a webpage in Safari, open Share, choose Markup, then Done and Save File To. Menu names can vary by version.
  • Android: Download the PDF attachment. For a webpage in Chrome, open the menu, choose Share, then Print. Select Save as PDF and save it to your device.
  • Computer: Open the estimate and choose Print (Ctrl+P on Windows or Command+P on Mac). Choose Save as PDF, Microsoft Print to PDF, or the PDF menu, then save it somewhere easy to find.

If the estimate won’t save or some pages are missing, ask the moving company to email the complete estimate as a PDF.

Upload your saved file

  1. Return here and select Choose files (or Choose a file).
  2. Find the document in Files or Downloads, then select it. On a phone, you may need to tap Browse or Choose File first.
  3. Check the filename and preview. Include every page of the estimate and its inventory. PDF, JPG, and PNG are accepted; each file must be 10 MB or smaller.
  4. Complete the form and press its upload or submit button. Selecting a file alone does not upload it. Wait for the confirmation or saved-file list before leaving.

For other uploads, follow the same steps using the document requested by that form. Remove sensitive financial and identification information before uploading.

Device help: Apple · Google Chrome

No files selected yet

Supporting documents — Optional
Supporting documents — Optional

Choose a file, check the preview, then submit to upload.

Not sure how to upload?

Save your estimate, then upload it here

Already have a PDF? Open the attachment in your email or the mover’s website and choose Download or Save. There’s no need to convert it again.

  • iPhone or iPad: Open the PDF, tap Share, then Save to Files. For an estimate displayed as a webpage in Safari, open Share, choose Markup, then Done and Save File To. Menu names can vary by version.
  • Android: Download the PDF attachment. For a webpage in Chrome, open the menu, choose Share, then Print. Select Save as PDF and save it to your device.
  • Computer: Open the estimate and choose Print (Ctrl+P on Windows or Command+P on Mac). Choose Save as PDF, Microsoft Print to PDF, or the PDF menu, then save it somewhere easy to find.

If the estimate won’t save or some pages are missing, ask the moving company to email the complete estimate as a PDF.

Upload your saved file

  1. Return here and select Choose files (or Choose a file).
  2. Find the document in Files or Downloads, then select it. On a phone, you may need to tap Browse or Choose File first.
  3. Check the filename and preview. Include every page of the estimate and its inventory. PDF, JPG, and PNG are accepted; each file must be 10 MB or smaller.
  4. Complete the form and press its upload or submit button. Selecting a file alone does not upload it. Wait for the confirmation or saved-file list before leaving.

For other uploads, follow the same steps using the document requested by that form. Remove sensitive financial and identification information before uploading.

Device help: Apple · Google Chrome

No files selected yet

Up to five files total, 10 MB each. PDF, JPG, or PNG. Remove sensitive financial details, signatures, and account numbers. All files stay private, even if you allow a summary to be published.

Permission *

HGM reviews each submission before any publication. See our Privacy Policy.